Roadside Assistance

Here to help when you need it
Our Roadside Assistance coverage will give you peace of mind while you're on the road.

Sometimes unexpected things happen on the road and we want to make sure you’re looked after. That’s why with any tire purchase from Birchwood Automotive Group, you are eligible for up to 3 years of complimentary Birchwood Roadside Assistance for your GM vehicle. When you service your vehicle at any Birchwood dealership, you are also eligible for complimentary coverage for the 6 months following your service.

 

What does Birchwood Roadside Assistance offer?

24-Hour Emergency Roadside Assistance: This covers emergency road service throughout Canada and the United States. We’ll be there to help, no matter the time of day.

24-Hour Towing Service: If your car is not driveable, we’ll tow it to the nearest Birchwood dealership within 80 kilometres or to the nearest service station within 8 kilometres. Any extended distance will be an additional expense.

24-Hour Mechanical First Aid: We will travel to you and complete any minor adjustments (exclusive of parts) to get your vehicle up-and-running again.

24-Hour Tire Change Service: If you get a flat or damage a tire, we will replace it with your functional spare tire.

24-Hour Emergency Delivery: If you are in need of emergency supplies such as gasoline, water or oil, a service truck will deliver them to your vehicle. You only pay for the supplies, we take care of the delivery.

24-Hour Emergency Battery Service: If you’re on the road and need a battery boost or minor adjustments to parts like alternators or starters, we’ve got you covered.

24-Hour Lost Key Service: If you lock your keys inside your vehicle, we’ll help you get inside the vehicle’s passenger compartment. At an additional charge, we can also dispatch a locksmith if you need additional services like new keys.

Rental Car Discounts: Birchwood Roadside Assistance entitles you to discounts on rental cars as well as pre-negotiated group rates which are honoured at thousands of locations nationwide.

Map Routing Service: We’ll provide you with four-colour mapping and travel route information if you need some extra direction while travelling.

Theft and Hit & Run Protection: If your vehicle is stolen or suffers hit and run damages, we offer a $500 reward to anyone with information leading to the arrest or conviction of the person responsible.

Our customer representatives are on call and ready for your call. Birchwood Roadside Assistance is here to give you peace of mind and keep your GM vehicle protected while you’re on the road.

 

How does Birchwood Roadside Assistance differ from CAA?

The chart below outlines how our Roadside Assistance offerings compare to CAA. If you service with us, we’ll give you a free 6 months coverage.